Returns & Exchanges
At MaxAuto, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy on all unworn and unwashed fashion items. If your new look isn't quite right, we provide a seamless process to ensure you find your perfect fit or receive a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging with all designer tags still attached to ensure a valid return.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing